OT Secure Remote Access 

Scenario: 

A transnational oil and gas company uses a leading VPN solution for remote access to its OT network. However, one of their sites has an out-of-date VPN server, and a hacker group discovers this and exploits a known critical vulnerability. They gain access to the user credentials stored on the server and laterally move within the OT network, identifying critical ICS systems and the servers that control the operational parameters that control the flow of oil and gas through a pipeline network. The hackers manipulate these control systems to disrupt operations, causing minor damage, and demand a ransom to prevent them from shutting the entire pipeline down. The company pays the ransom but then implements BlastShield, eliminating passwords from its security stack, enforcing multifactor authentication for all remote access, and microsegmenting its OT network to prevent lateral movement.

Industry Perspective: 

The oil and gas industry is moving towards a more proactive approach to secure remote access, recognizing its importance for operational efficiency, data security, and compliance. This shift in perspective is crucial for protecting critical infrastructure and ensuring the safe and reliable operation of energy production and distribution systems. ZTNA solutions are gaining popularity due to their ability to provide granular access control, continuous verification, and improved security compared to traditional VPNs. Stricter regulations, such as NERC CIP and ISA/IEC 62443, mandate secure access controls for critical infrastructure in the industry, creating a compliance imperative for oil and gas companies to adopt more robust remote access solutions.

BlastShield: Security Guard for Oil and Gas OT networks

BlastShield ensures secure and reliable remote access for oil and gas network OT administrators, offering robust encryption and MFA, including biometrics. Its network cloaking technology protects critical infrastructure, even in remote locations, by making it invisible to unauthorized scans. Thus, it safeguards sensitive operational data and prevents network access or visibility until a user authenticates.

Scenario: 

A malicious hacking group uses AI to research Aqua City's online presence and social media to identify potential vulnerabilities. They target employees responsible for water treatment operations through phishing emails and social engineering tactics, gaining access to login credentials or tricking them into installing malware. Using the stolen credentials, the attackers gain access to Aqua City's remote access portal, which uses outdated software with known vulnerabilities. They exploit these vulnerabilities to escalate their privileges and gain access to the SCADA system. The hackers demonstrate their control by manipulating water treatment processes, altering chemical dosages, and disrupting essential operations. They demand a ransom, but one of the OT network administrators identifies the vulnerability in their system and patches it before the hackers take complete control, halting the hack before it has catastrophic effects. The OT administrator replaces the remote access device with BlastShield, removes phishing as a risk factor for their network, and makes their entire network AI-resistant to hackers.

Industry Perspective: 

Public utilities like water treatment are increasingly targets for cybercriminals because of their critical nature to a regional population and their dependence on legacy technology. The rapidly evolving nature of cyber threats and the growing number of attacks targeting water facilities have directly led to increased investment in secure remote access solutions. The industry's perspective on secure remote access is shifting towards a proactive approach that recognizes its benefits for operational efficiency, data accessibility, flexibility, cost savings, cyber security, regulatory compliance, collaboration, maintenance, and future-proofing infrastructure. By embracing secure remote access solutions, wastewater facilities can enhance operations, protect critical infrastructure, and ensure reliable and sustainable water processing.

BlastShield: Shutting down Hackers for Water / Wastewater OT networks

BlastShield provides secure remote access to these critical systems, ensuring operators can monitor and manage them without exposing them to cyber threats. Its zero-trust architecture and network cloaking capabilities protect against unauthorized access and lateral movements within the network.

Scenario: 

A highly profitable manufacturing plant producing cutting-edge electronics components. The security of their SCADA system is a remote desktop application running on the server that manages the SCADA system. It has an unknown zero-day vulnerability that a hacking group has discovered but has yet to be generally known. The IT/OT administrator only allows access to the SCADA system through the RDP application, and the system is accessible from the internet to enable the administrator to control the system from home. The hacker group discovers through reconnaissance that this system is on the IT network and exploits the newly discovered vulnerability.  They alter robot control programs, leading to faulty components and production delays. While manipulating production processes, the hackers also steal proprietary data through lateral movement in the IT network. The vendor announces the vulnerability and releases a patch, but the company's secrets are splashed all over the headlines because they choose not to pay the ransom demand. The network administrator deploys BlastWave to secure remote access to the SCADA system, and the hackers can no longer penetrate the OT network. Network cloaking prevents the SCADA system vulnerability from being discovered during the reconnaissance phase of the attack, and the biometric MFA prevents any insecure remote access.

Industry Perspective: 

Manufacturing plants increasingly rely on remote access for real-time monitoring and control of production lines. Manufacturers are adopting industry-specific protocols like ISA/IEC 62443 and the NIST Cybersecurity Framework that provide best practices for securing OT systems. Despite proactive vulnerability management and network segmentation, too many legacy systems, zero-day vulnerabilities, and temporary contractor access to OT systems put manufacturing networks at risk daily.

BlastShield: Keeping Manufacturing Secure

With BlastShield, manufacturers can enable secure remote access for staff and third-party vendors, ensuring the integrity of production processes. The solution's MFA and AES-256 encryption protect against unauthorized access, while network cloaking and microsegmenation secure the OT network infrastructure from bad actors.

Scenario: 

A hostile nation-state wants to gain control of power plants serving a nation’s capital to disrupt the government’s daily operations. They use an AI-based tool to target the SCADA system and conduct extensive research, analyzing its systems, security protocols, and operational procedures. The hackers identify key personnel responsible for plant operations and IT security through extensive use of a customized AI GPT through social media and professional networking platform research. They launch targeted phishing campaigns against these individuals, using AI-powered spear phishing emails tailored to their interests and roles. One unsuspecting employee clicks on a malicious link in a phishing email, unknowingly downloading malware onto their device, establishing a covert communication channel with the hacker’s command and control server. The attackers leverage the compromised device as a foothold to access the power plant's internal network. Exploiting known vulnerabilities in the remote access software used by plant personnel, they gain unauthorized access to the SCADA system and cause instability in the power grid, leading to cascading outages and potential equipment damage.

The hackers leverage advanced techniques to mask their activities and delay detection, exploiting the limited security monitoring capabilities within the plant's OT network by erasing logs to cover their tracks to buy time for further manipulation and damage. The administrator airs gaps in the SCADA system until they can patch it and install BlastWave to prevent further insecure remote access and remove phishing as a risk vector in the future.

Industry Perspective: 

The energy sector strives to adhere to various industry standards and regulations, such as NERC CIP and ISA/IEC 62443, which guide the security of OT networks. Unfortunately, energy sector employees need secure remote access to manage energy production and distribution networks, often spread across vast geographical areas. Implementing a secure remote access solution that provides phishing-resistant access and microsegmentation minimizes the risk of unauthorized access and keeps the power on for citizens.

BlastShield: Powering Energy’s OT networks

BlastShield's secure remote access solution allows energy companies to maintain continuous operations without compromising user credentials. Its scalable architecture is ideal for this industry's vast and complex networks, providing robust security without hampering operational efficiency.

Scenario: 

A rapidly expanding data center lands a new financial payments customer and grants them access to manage their services with their standard VPN client. Unfortunately, the VPN client has a closely held password vulnerability, which an elite hacker group has discovered and exploited several times without being caught, including at this hosting location. They see that the new client is a payments processor and immediately exploit this vulnerability to access their customer database. The hackers sell the information on the dark web, and the payment company pulls their business from the data center, blaming them for the loss. The VPN client finally announces the vulnerability, and the data center changes its remote access solution to BlastWave to eliminate passwords as a vulnerability for all of their customers.

Industry Perspective: 

Data center managers and IT staff require remote access to manage and monitor network and operational technology infrastructure. These two networks are often not appropriately segmented, and any break in remote access exposes both networks to risk. Many customers of data centers are subject to rigorous security mandates, including HIPAA, PCI DSS, GLBA, NERC CIP, GDPR, NIS, Directive, and CISA Guidelines, making secure remote access a critical business differentiator and a method to achieve higher tiers as part of the Uptime Institute Tier Standards. 

BlastShield: Keeping Data Center Networks Secure

BlastShield offers passwordless, secure remote access for data center management, crucial for maintaining uptime and data security. Its network cloaking and zero-trust approach protect sensitive data and critical infrastructure from cyber threats. It can also segment the IT and OT networks to ensure that vulnerabilities in one do not affect the other. 

Scenario: 

An ethical hacking group targets a financial high-rise office building complex with a sophisticated building management system (BMS). Hackers discover that the building management network uses outdated software with known vulnerabilities. They exploit these vulnerabilities to gain unauthorized access to the remote access portal used by building engineers and maintenance staff and steal login credentials for authorized personnel, granting them complete control over the BMS. The hackers begin manipulating the BMS, turning off security cameras and creating blind spots for potential criminal activity, altering temperature settings, causing discomfort for occupants and potentially damaging sensitive equipment, and manipulating elevator controls, causing delays and inconvenience for tenants. A sense of insecurity and vulnerability arises among occupants due to compromised security systems, and the company faces financial losses due to downtime, employee turnover, and replacement components for building systems.

The company realized its vulnerability and replaced its remote access solution with BlastWave. The hackers no longer have a path to access the OT network, blocking further harassment attempts.

Industry Perspective: 

Multiple smart building certifications list secure remote access as a critical component of a comprehensive security policy, including Leadership in Energy and Environmental Design (LEED), the Well Building Standard, the Building Research Establishment Environmental Assessment Method (BREEAM), the Resilient Efficient and Sustainable Building (RESET), and Green Globes. Although these are not mandatory for building management, they make them more attractive to tenants, and they provide a valuable framework for securing remote access in smart buildings and mitigating cybersecurity risks. As more devices are connected and require temporary contractor access in smart buildings, secure remote access will ensure smart buildings stay operational.

BlastShield: Locking the doors for OT Building Management 

BlastShield enables secure and efficient remote management of building systems, ensuring the safety and comfort of occupants. Its network cloaking technology and MFA protect against unauthorized access, which is crucial in a sector increasingly targeted by cyberattacks.